Frequently asked Questions

To be able to order from promotioneverywhere.com, you must be a member of our website. If you are not a member yet, you can create your membership by clicking here.

    Are the products I added to my cart are reserved for me?

It is not reserved with the product you add to the cart. If the amount of stock is sufficient, it can be kept in our warehouse until the delivery date.

If the order has not been completed, the order list will be removed from the records as soon as you leave the site.

    What should I pay attention to when ordering?

In sending your order by cargo, the membership form information that you fill is used. Any questions that may arise during the delivery of your order, our customer representative will contact you by using your membership information. Therefore, we request that your membership information be complete and up to date.

Your order will be sent to the shipping address. Please check that your address information is complete and up-to-date in order to avoid any problems during cargo delivery. You can correct your billing information from the ’Information Update‘ section after ’Member Login Fat. The address changes you make after completing your order will not be valid for your old orders.

    How can I find out the status of my order?

You can list your orders by logging in and logging into my account page and you can see the latest status of your orders here.

    How long does the product I order be delivered?

Orders placed on our site are passed on the same day by our sales department within the working hours and on the first business day after working hours. Orders approved after the stock approval are approved by the finance department (after payment of credit card payments). Shipment process is shipped according to the time of purchase of your chosen cargo / hatch.

Orders placed on Saturday, Sunday, and public holidays are processed on the next business day.

    My order has not yet been delivered. I want to change the product, how can I do?

You can contact the sales department on 0 (212) 659 08 33 - 659 08 34 for product changes that have not yet been shipped.

    I want to return my order. What can I do?

If the products you have ordered are broken or defective, you must contact us within 1 week of delivery of the product. The failure to accept your return requests for broken / defective products not declared within 1 week is at the discretion of AMBİYANS BİLGİ VE İLETİŞİM.

 Returned products must be sent to our company at your own cost. After receipt of defective products, products in stock are sent immediately. The cost of products that are not in stock will be credited to your current account in order to be deducted from your next order.

    Can I shopping without singing up?

To create an order through our websites, you must be a member of our website.

    I forgot my membership password, what should I do?

If you have forgotten your user password, you can use the san Forgot Password izi option on our “Member Login da page.

    How can I exercise my right of withdrawal?

Within 7 business days after you receive your right to withdraw your product (s) on your e-archive invoice (RETURN-CHANGE) by specifying the process you want to send domestic freight and buyer can send. The product (s) will be completed within 10 days of receipt of your order (refund or request for change).

    I want to change my product, how can I do it?

You can send the product you want to change by the invoice / dispatch sent to you and by filling in the return / exchange form that came with your order.

Change process can be done 1 times. The return of the exchanged products is not acceptable.

    Which address should I send to the address for exchanges and returns?

For returns and exchanges, you must return the product to the address provided in the return form.

Our return address: Ambiyans Bilgi ve Iletisim

Topkapi Ticaret Merkezi 2. Kisim No: 46 Cevizlibag Topkapi ISTANBUL